receivables performance management

What To Do If Receivables Performance Management Calls You?

Business 07 September 2023 5 Mins Read

Most of us have gone through spam calls from time to time. But if some of those incidents were led to you by receivables Performance Management, we have something in common that I would like to discuss. 

They usually call you or send you texts where they claim to be a debt collector. But you can sniff a scam from ten miles away. Now, you have reached a point where you no longer care. 

But what if they are debt collectors? Have you ever thought of that? 

So, how do you handle getting constant calls from Receivables Performance Management? There are some dos and don’ts of dealing with receivable performance management. If you are in a similar situation, go through this article. Here, we have informed you about receivable performance management. 

Who Are Receivables Performance Management?

Who Are Receivables Performance Management

No, they are no scams. Receivable Performance Management is one of the leading debt collection agencies in the US. They also specialize in collecting debts related to the industries mentioned here –

  • auto finance 
  • credit cards
  • telecommunications
  • healthcare 
  • and more

RPM has been rated 1 out of 5 stars on the Better Business Bureau platform. More so, there have been a hundred complaints against RPM on their BBB profile.

They have different channels open for you to contact them. Here are some of their contact details –

Mailing Address

If you want to mail them, here is their mailing address –

Receivables Performance Management

20818 44th Ave W., Suite 140

Lynnwood, WA 98036

Phone: 866-269-9306

Email: escalations@receivablesperformance.com

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What Not To Do When Receivables Performance Management Calls You?

What Not To Do When Receivables Performance Management Calls You

If you are being called or contacted by one of the debt collectors from platforms like Receivable Performance Management, there are a few dos and don’ts you need to remember. Go through the section below for tips and tricks regarding what to do and what not to do. 

Here are a few things you should avoid doing at all costs –

Do Not Panic

Most debt collectors have high-pressure tactics to manipulate you and have their ways. They want you to comply with their demand immediately. So, they usually show you different possible consequences of you not complying with them. However, despite their emphasis on their terms and conditions, you must stay calm and not panic. Please do not respond to them with fear or concern. 

Don’t Agree To Their Terms

The best way to stay strong would be not to admit the debt they are talking about. Even if you know that the debt they are talking about is legitimate, do not give in to them easily. If you accept the debt they are questioning you about, you won’t have the chance to fight the debt with your creditor in the future. 

Do Not Share Your Personal Information

If a debt collector calls you regarding any debt you may have, they should already possess the related information. So, if you are getting calls from some debt collector asking for your personal information, like your financial data, then it is probably a scam. Scammers nowadays often present themselves as debt collectors on the phone. 

Even if it is not a scam, it is wise to keep your personal or financial information confidential and not give them away.

How To Handle Receivables Performance Management Calls?

How To Handle Receivables Performance Management Calls

Now that you understand what not to do, let’s focus on what to do to handle this situation more efficiently. Here are things you must do when you are getting calls from Receivables Performance Management.

Report Any Illegal Behaviors

Did you have to go through any illegal behaviors? If yes, you must report it immediately. There are certain regulations and rules that the debt collectors need to follow according to the FTC and the CFPB. If they break those sets of rules that bind them, then you can report them to the FTC. Here are some of the regulations that they need to maintain –

  • If they are calling you before 8:00 a.m. in the morning or after 9:00 p.m. at night.
  • If they threaten you with arrest or violence. 
  • If they are calling you multiple times in a day. 
  • When the debt collector speaks to your family, friends, or coworkers about your debt. 
  • If they misinterpret or lie to you about the debt. 
  • When they ignore requests for debt validation.
  • When they contact you about debts that you do not owe. 
  • They cannot contact you after you have sent them a cease-and-desist letter. 

If you have come across any situations that suggest the debt collectors have violated their regulations, you can complain against them to the FTC, use their online portal for complaints, or call them at 877-382-4357. You can also file a complaint through the CFPB website and use the calling number 855-411-2372.

Ask Them Questions

The best course of action would be to ask the debt collectors questions that reveal more about the situation and what you are dealing with. We suggest taking the first few minutes to ask them questions and get some information out of them. 

  • Ask their names 
  • Complete information about the contracting company. 
  • Ask them for their contact information. 

Send Them A Debt Validation Letter

If you really want to get information out of them, send them a debt validation letter. It is best to send Receivables Performance Management a debt validation letter. They will probably provide you with a written document that outlines –

  • The Original Debt
  • The Remaining Balance
  • The Amount You’ve Paid

They will also keep documents of the information of the original creditor. You will have thirty days of time for disputing the debt. You can also ask them for any extra information about the creditor.

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Final Words

If you are getting a call from Receivables Performance Management, then you can follow the different tactics mentioned in this article. However, there are chances for scammers to present themselves as debt collectors. So, always verify these individuals before giving away sensitive information.

So, did you find this article helpful? Please let us know about your experiences with Receivables Performance Management. Also, if you have any feedback to share, take it to the comment box.

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Bad Debt Reduction Credit Management Days Sales Outstanding Invoice Management

Shahnawaz is a passionate and professional Content writer. He loves to read, write, draw and share his knowledge in different niches like Technology, Cryptocurrency, Travel,Social Media, Social Media Marketing, and Healthcare.

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