What Is Employee Retention? What Are The Different Benefits Of Employee Retention?
Employees are the best assets of an organization. When an organization wants to reach its goals and maintain company morale, they need to retain their employees. So, Employee Retention is important.
This helps an organization in plenty of ways. It can affect their investment in employees, their rate of customer retention and keeping their customers happy, and more.
Both small businesses and businesses with hundreds of employees need to retain their employees to thrive. Go through this article to learn about the importance of employee retention and its different benefits.
What Is Employee Retention?
According to statistics, more than 42 million US employees voluntarily left their jobs in 2019. This voluntary exit of employees causes a massive difference in how an organization works. Loss of talent during a period of time significantly affects an organization.
If the trend of 2019 continues, it will cause one employee among three of the employees in the US to leave. Employee retention means the prevention of employee turnover every year. Employee retention is the company’s capacity to retain the number of employees exiting the organization (voluntarily or involuntarily).
With an increased level of employee retention, an organization can keep its overall performance intact and sustain the business.
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Key Aspects To Remember
- Some of the leading HR organizations of the world aim to retain as many employees as they can.
- According to the most effective employee retention strategies, organizations can retain the high performers on board and reduce overall turnovers.
- Thoughtful and comprehensive employee retention can decrease the high amount of total cost of replacing the employee onboarded.
- Employers that can trace subtle signs of an employee leaving have a better chance of keeping a high employee retention rate.
Why Is Employee Retention Important?
According to modern human capital management programs, employee retention is one of the key aspects of a business’s success. Data shows that US businesses spend more than $1 trillion every year to replace employees who leave an organization voluntarily.
However, employers can reduce high turnovers with prior interventions from the management. This greatly impacts the company’s productivity, revenue, employee experience, and more.
Different Benefits Of Employee Retention
It is normal for businesses to compete for the top talents. Companies achieving their goals usually aim to retain 90% of their employees. However, the retention percentage varies from company to company. There are different reasons and benefits for retaining employees. Here are some proven benefits employers will have if they could retain their employees –
Cost Reduction
The recruitment and training of new employees requires hundreds of millions of dollars every year in the US. However, when an employee leaves prematurely, all the costs the company spent on raining them are lost. Now they have to spend the same amount on new recruits who might sometimes require a higher salary.
When businesses cannot retain these employees, it destroys the cohesiveness of the business. It also affects team morale, disabling the employer to build a stable team. The replacement cost for the employees that leave can range from 90% of a fresher employee’s salary to 200% of a tenured employee’s salary.
Recruitment And Training Efficiency
Employers usually focus on employee retention because they also want to save money on recruitment and training. Employee retention offers greater returns on employee training. The recruiting costs usually include fees paid to recruiters or to the advertisement agency. There are also expenses related to employment-related travel.
Next up is the cost of employee training, which costs even more. So, if a business can retain 90% of their employees, they do not have to worry about spending their money on all of these.
Sustaining Productivity
When employees have to recruit new employees because of employee turnover, they take a heavy toll on their performance. The new employees need time to catch up with the seasoned employees’ speed and perform at their level.
Also, when new employees join, the remaining employees have to take more work on their plate to manage the company’s productivity.
Employees taking heavy work on their shoulders results in lower quality products. Workplaces with high employee retention can continuously create high-quality products and keep their customers satisfied.The Role Of Market Value In Determining Company Worth And Investment Decisions
Improved Employee Morale
Organizations with a successful rate of employee retention can keep better engagement and conceitedness. This helps the organization build good morale and, in return, allows more employee retention.
However, if an organization has a steady rate of departures, it will dampen workplace morale. It will also leave a side effect such as decreased work quality. Eventually, more employees will also leave the organization.
More Experienced Employees
Employees who stay in an organization for a long time build more knowledge, experience, and skills. For an organization, these are necessary employees to have. Thanks to their valuable relationship with the customers and coworkers, the organization can build a reputation for itself.
Better Customer Experiences
An employer can build a higher level of customer experience through higher employee retention. When new employees work, they are prone to making mistakes that negatively impact a brand’s performance.
It can also affect the company’s relationship with its customers and leave them feeling unsatisfied. When a business has to replace old employees constantly, it will harm the relationship they build with their customers.
Stronger Culture
Higher employee retention will also help build a better corporate culture for an organization. When the employees of an organization have a similar mindset and can align with the employee’s vision, it helps the organization achieve its goals faster. It also helps the organization strengthen its culture and ethos.
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Bottom Line
An organization’s will to retain its employees also shows its trust in its employees. Employers want to retain the right employee, and the process starts with good hiring. This starts with figuring out the responsibilities and roles on the job. A fine-tuned job description allows a job applicant to understand what the business is all about.
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